Client Support Center

Behavioral Health Connections, Inc. offers a 24 hours a day, 7 days a week (including holidays) Client Support Center.

Client Support Specialists are available 24/7/365 to assist with patient referrals and transfers.  Cases are monitored from start to finish and Client Support Specialists are responsible for data capture and metrics reporting.  The status of each case is communicated hourly to client facilities throughout each shift.

The Client Support Center delivers exceptional Service Excellence to our clients and builds lasting relationships based on reliability and trust.

The Client Support Center’s trained staff facilitates the care coordination process for assessments,
tele-psychiatry consultations, and therapy sessions for individuals with conditions that include:

• Suicidal ideation / attempts
• Psychosis / dissociation
• Substance abuse
• Behavioral disturbances
• Homicidal ideation
• Depression and anxiety
• Trauma-related disorders

How can BHC help your throughput?

To request a psychiatric mobile assessment, tele-video assessment or tele-psychiatry consultation, call 214-320-1000 (Dallas-Fort Worth) or 713-779-2424 (Houston) or 800-444-2273 (Atlanta). You may also use our online form.

In case of a medical emergency, please dial 911 or seek the nearest emergency room right away.